Our on-line store is open 24/7 and we ship Monday through Friday, excluding some holidays. Orders received for products without shipping restrictions on its product page will ship the same business day when received before 12:00 p.m. PST. Orders in high demand will have an estimated production time listed on its product page and will ship according to the date listed.
BULCHEE("we" and "us") is the operator of (https://bulchee.in/) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfil all your items at the time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for the shipping cost to the customer.
3.1 Return Due To Damage or Size Issue
BULCHEE will happily accept returns due to damage or size issue as long as a request to return is received by us within 7 days of receipt of item and are returned to us in the original packaging, unused and in a resalable condition. Return shipping will be paid at the customer’s expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. BULCHEE will refund the value of the goods returned but will NOT refund the value of any shipping paid.
4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days
4.2 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.3 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.4 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
4.5 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels are insured for loss and damage up to the value as stated by the courier.
8.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
8.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
9. Customer service
For all customer service enquiries, please phone us at +918041109130
We have been designing and manufacturing bags and cases in our own backyard from the start. This lets us turn prototypes to production very quickly and ensure products are made just right.
It was on the sidewalks of London on a windy evening that Sangieve Bulchandani began his dream of creating a line of luxury leather products in India.
His foray began in Bangalore, India where he set up his factory in 1988 towards his vision of creating his dream brand Bulchee in India.
Armed with all the international aesthetics and a sublime love for leather and its craftsmanship, he began small scale, by creating leather watch belts.
With every new texture and colour pallette, leading watch companies like HMT/Titan started giving him orders for bulk manufacturing for the enhancement of the watch dials they produced.
The artist and the visionary in him was restless. He broke from the confines of only watch straps and began experimenting with his imagination in a production line of belts and wallets that had the style ethos of Italy, London and the fine Indian craftsmanship.
In the years that followed Sangieve Bulchandani took the brand to its grandiose discovery only to be unfortunately thwarted with bad health, that forced his wife Neeta Bulchandani to take over the reins of the brand from her husband.
Neeta with her education in economics geared herself to take over the mantle of the family business and the brand Bulchee to newer heights.
Today under her imagination and sharp business skills, Bulchee in its repertoire of offerings creates bags, belts and wallets that are luxurious and also affordable. She believes fashion is ever changing but style is an inherent gift which is natural and effortless.
The current collections in Bulchee are dreams that are created to perfection, where the needle, the leather, the style and the art in the product range is the main protagonist.